Yes. You can skip the device authenticity check during the initial setup and complete it later.

To run the check again, tap the scan button on your Keystone device. There is no strict limit on how many times you can verify the device, so you can repeat the authentication process whenever needed.

This may be related to how the battery level is displayed. Keystone released firmware version 1.1.0 to help address this issue.

Update your device using the instructions here:
https://keyst.one/firmware
https://keyst.one/firmware

After updating, follow these steps:

– Use the device until the battery is completely discharged.
– Charge your Keystone using a 5V/1A or 5V/2A charger and the included USB cable.
– Leave the device charging overnight and check whether the battery level reaches 80% or higher.

First, charge your Keystone for at least 1 hour. Use a 5V/1A or 5V/2A charger and the included USB cable.

Then press and hold the power button for 16 seconds to force-start the device.

Try restarting the device and adding your fingerprint again. You can also try using a different finger, as this may make the registration process faster and more reliable in some cases.

Make sure camera access is enabled on your computer or smartphone. Also check that the correct software wallet is selected on your Keystone device.

If the QR code cannot be scanned:

– Hold the Keystone QR code in front of the camera for a little longer.
– Tap the QR code on the device screen to change its size.
– Try adjusting the scanning angle or the distance from the camera.

They are most likely not scratches. The Keystone screen comes with a very thin protective film that can be carefully peeled off from the edge.

Video guide for removing the protective film.

A hardware device allows you to store digital assets in an offline environment, ensuring maximum control and security. It operates independently of connected devices and reduces reliance on online services. Thanks to this, a hardware wallet is one of the most effective solutions for those who want to store their assets securely and conveniently.

LWallet.com.ua is an online store that specializes in the sale of cryptocurrency storage devices.
Our store has the widest range of devices in the country. We deliver to any city of Ukraine. We not only sell devices, but we also help customize them and give advice. We provide a 1-2 year warranty for all products.

We give a manufacturer’s warranty and change any faulty device within a year.

We will help you set up your device in our office or remotely. If you have any questions about your hardware wallet, we can provide assistance by phone or via Zoom.

We deliver to any city of Ukraine. When you check out the order, you will be able to choose the nearest point of issue to you.

Yes, you can pay the courier or at the pickup point when you receive the order. Payment by bank transfer is also available.

Yes, we only sell original products purchased directly from the manufacturer.

You can purchase the product directly from the manufacturer, but in that case you will need to wait for it to be delivered to Ukraine. Delivery may take anywhere from one week to a month. We usually ship orders on the same day they are placed. In addition, if the device develops a fault, you would need to arrange the return to the manufacturer yourself, which can take additional time. Go to the manufacturer’s website

Так, ми офіційний реселер компанії Keystone на території України. You can check it on the manufacturer’s website