{"id":76302,"date":"2026-10-29T18:18:09","date_gmt":"2026-10-29T16:18:09","guid":{"rendered":"https:\/\/lwallet.com.ua\/?p=76302"},"modified":"2026-10-29T18:18:09","modified_gmt":"2026-10-29T16:18:09","slug":"wallet-maker-shuts-down","status":"publish","type":"post","link":"https:\/\/lwallet.com.ua\/en\/wallet-maker-shuts-down\/","title":{"rendered":"What happens to your crypto if your wallet maker shuts down?"},"content":{"rendered":"\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If your wallet maker shuts down, <strong>your cryptocurrency will remain on the blockchain<\/strong>. Whether you can still use it depends on who holds the private keys and whether you have everything needed to restore access. Most non-custodial wallets require a seed phrase for recovery, but some backup methods depend on services run by the manufacturer.<\/p>\r\n\r\n\r\n\r\n<style>\r\n.lw-wallet-closure-products{box-sizing:border-box;max-width:300px!important;width:100%!important;margin:24px auto!important}\r\n.lw-wallet-closure-products ul.products{display:block!important;margin:0!important;padding:0!important}\r\n.lw-wallet-closure-products ul.products li.product{box-sizing:border-box;float:none!important;clear:none!important;width:100%!important;margin:0!important;padding:16px!important;border:1px solid #e5e7eb;border-radius:10px;background:#fff;text-align:center}\r\n.lw-wallet-closure-products ul.products li.product a img{display:block!important;width:auto!important;max-width:100%!important;height:210px!important;max-height:210px!important;object-fit:contain;margin:0 auto 12px!important}\r\n.lw-wallet-closure-products .woocommerce-loop-product__title{font-size:18px!important;line-height:1.35!important;font-weight:400!important;margin:0 0 10px!important;padding:0!important}\r\n.lw-wallet-closure-products .star-rating{display:none!important}\r\n.lw-wallet-closure-products .price{display:block;margin-bottom:12px!important}\r\n.lw-wallet-closure-products a.button{box-sizing:border-box;display:inline-block;max-width:100%;margin-top:0!important;white-space:normal}\r\n.lw-wallet-closure-products-pair{max-width:624px!important}\r\n.lw-wallet-closure-products-pair ul.products{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}\r\n.lw-wallet-closure-products-pair ul.products::before,.lw-wallet-closure-products-pair ul.products::after{display:none!important}\r\n@media(max-width:599px){.lw-wallet-closure-products-pair{max-width:300px!important}.lw-wallet-closure-products-pair ul.products{grid-template-columns:minmax(0,1fr)}}\r\n#lw-wallet-backup-table{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}\r\n#lw-wallet-backup-table table{width:100%;min-width:760px;table-layout:fixed}\r\n#lw-wallet-backup-table td{vertical-align:top;word-break:normal;overflow-wrap:normal;hyphens:none}\r\n<\/style>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Once the company closes, its app and online device verification may become unavailable, and it will stop releasing firmware updates. Using examples from 2024\u20132026, we explain how this affects wallet owners, which recovery details you need and what to check in your backup while the company is still operating.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">Where your crypto is stored and what a wallet does<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-1024x573.jpg\" alt=\"Blockchain records and a backup with the key to access cryptocurrency\" class=\"wp-image-76257\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic2-1.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">A wallet stores the private keys it uses to sign transactions, while balances and transfers are recorded on the blockchain. The <strong>BIP39<\/strong> standard defines how a <a href=\"https:\/\/lwallet.com.ua\/en\/seed-phrase\/\">seed phrase<\/a> and an optional passphrase are used to derive a seed: the starting data for generating the wallet\u2019s keys. Most manufacturers support BIP39, so a saved seed phrase lets you restore access on another compatible device or in a compatible app, even if the company that made your wallet is no longer operating.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Recovery requires <strong>a complete backup in a format supported by the replacement wallet<\/strong>. Besides the seed phrase, you may need an <a href=\"https:\/\/lwallet.com.ua\/en\/what-is-a-passphrase-25th-word\/\">passphrase<\/a>, the address type and the derivation path, which specifies how keys and addresses are derived from the starting data. For multisig, where transactions require signatures from several keys, you also need to save the wallet configuration.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">What could stop working if your wallet maker shuts down<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-1024x573.jpg\" alt=\"Unavailable services and an intact wallet backup after a wallet maker shuts down\" class=\"wp-image-76260\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic3.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">A hardware wallet may remain fully functional even when the services it relies on are no longer available. The consequences depend on which features use the manufacturer\u2019s servers and whether they can work without them.<\/p>\r\n\r\n\r\n\r\n<ul class=\"nm-block-list wp-block-list\">\r\n<li><strong>Support, warranty service and replacements.<\/strong> If the company stops servicing devices, you may lose access to advice, repairs or replacements from the manufacturer. This does not affect your ability to restore the wallet from a seed phrase.<\/li>\r\n\r\n\r\n\r\n<li><strong>Firmware updates and network support.<\/strong> The device may still sign transactions, but without new firmware it will no longer receive fixes for security vulnerabilities. Changes to blockchains and apps may eventually limit its compatibility.<\/li>\r\n\r\n\r\n\r\n<li><strong>The manufacturer\u2019s app and servers.<\/strong> If the app gets balances and transaction history from the company\u2019s servers, shutting them down may prevent it from syncing or broadcasting transactions. <strong>The keys and funds remain intact<\/strong>, but you may need another app or your own server to keep using the wallet. Samourai users faced this problem.<\/li>\r\n\r\n\r\n\r\n<li><strong>Online authenticity checks.<\/strong> Some manufacturers rely on their website or a server to verify that a device is genuine. Keystone, for example, runs this check through its website. If the site becomes unavailable, this verification method will no longer work, making it harder to check a device before buying it, especially second-hand.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">A separate risk arises if attackers obtain the key used to verify device authenticity. In a statement dated 26 October 2026, Keystone said attackers had gained access to its website on 20 October through a vulnerability in a third-party monitoring tool. According to the investigation, they stole the WebAuth device verification key; 25,964 purchase records were at risk of personal data exposure. The company stated that <strong>seed phrases and private keys were not affected<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The WebAuth key cannot be erased or overwritten in devices that have already been manufactured. With that key, attackers could create counterfeit devices that pass the online check. Keystone therefore announced plans to destroy <strong>18,835 devices held in stock<\/strong> and switch to a new key. The company is still operating, but the incident shows how much owners can depend on its infrastructure: <strong>for devices with the old key received after 20 October, passing the online check is not enough<\/strong>. Keystone advises contacting its support team for an additional check before using such a device. According to the company, devices received and verified before the incident can still be used.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">Examples: Cosmostation, Samourai and Ledger Nano S<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-1024x573.jpg\" alt=\"Three ways wallet support can end: advance notice, sudden shutdown and a model reaching end of support\" class=\"wp-image-76263\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic4.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<h3 class=\"nm-block-heading wp-block-heading\">Cosmostation: advance notice of closure<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">In August 2026, Cosmostation <a href=\"https:\/\/cryptobriefing.com\/cosmostation-wallet-shutdown-september\/\" rel=\"nofollow noopener\" target=\"_blank\">announced it would wind down its wallet service<\/a> for iOS, Android and Chrome from 1 September. During this phase, users could still export seed phrases and private keys while other features were being discontinued. Since the cryptocurrency remained on the blockchain, users could restore access in another compatible wallet, such as Keplr.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Before switching, check whether the developers still support the app you have chosen: Leap, which had also been suggested as an alternative for the Cosmos ecosystem, announced in April 2026 that it would close on 28 May. The way you move your wallet also matters: <strong>a seed phrase lets you restore the accounts derived from it, provided the new wallet supports their networks and derivation paths<\/strong>, whereas an individual private key restores access only to the corresponding address.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"nm-block-heading wp-block-heading\">Samourai: a sudden shutdown<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">On 24 April 2024, US law enforcement arrested the co-founders of Samourai Wallet and seized the project\u2019s infrastructure, including servers in Iceland and its main domain. The app was also removed from Google Play for users in the US. Once the servers stopped running, users without a Dojo server of their own could no longer sync their wallet, see incoming transactions or send transactions through the familiar app.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Users restored access to their funds from seed phrases in other wallets, including Sparrow. If an owner had used <strong>a passphrase, restoring the same wallet without it was impossible<\/strong>; some Samourai accounts also required specific derivation paths. Recovery instructions published at the time advised disabling automatic app updates and moving funds to a wallet with a new seed phrase. The latter recommendation concerned privacy: anyone holding an account\u2019s extended public key (xpub) can track transactions at addresses derived from that key.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"nm-block-heading wp-block-heading\">Ledger Nano S: support being phased out<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Ledger introduced the Nano S in 2016 and discontinued sales in 2022. In June 2025, the company\u2019s chief technology officer, Charles Guillemet, explained that <strong>the Nano S\u2019s 320 KB of memory limits further development of its software<\/strong>. Phasing out support does not switch the device off, but Ledger <a href=\"https:\/\/shop.ledger.com\/pages\/ledger-os-and-device-apps-policy\" rel=\"nofollow noopener\" target=\"_blank\">warns that changes to blockchains may affect its compatibility<\/a>. If necessary, you can restore the wallet from its seed phrase on another compatible model, including the Ledger Nano S Plus or Ledger Flex, retaining access to the same addresses.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">These examples cover different situations: Cosmostation and Samourai stopped running their software wallet services, while Ledger is still operating and phasing out support for one model. In both cases, what matters to the owner is <strong>whether they can use their keys through another device or app<\/strong>.<\/p>\r\n\r\n\r\n<div class=\"woocommerce columns-2 lw-wallet-closure-products lw-wallet-closure-products-pair\"><ul class=\"nm-products products xsmall-block-grid-2 small-block-grid-2 medium-block-grid-2 large-block-grid-2 grid-default layout-default attributes-position-thumbnail has-action-links action-link-position-details\">\r\n<li class=\"product type-product post-52515 status-publish first instock product_cat-wallets product_tag-ledger-uk has-post-thumbnail shipping-taxable purchasable product-type-simple\" data-product-id=\"52515\">\r\n\t<div class=\"nm-shop-loop-product-wrap\">\r\n        \r\n        <div class=\"nm-shop-loop-thumbnail\">\r\n                        \r\n            <a href=\"https:\/\/lwallet.com.ua\/en\/product\/ledger-flex\/\" class=\"nm-shop-loop-thumbnail-link woocommerce-LoopProduct-link\">\r\n            <img decoding=\"async\" width=\"350\" height=\"434\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-350x434.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Ledger Flex\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-350x434.jpg 350w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-242x300.jpg 242w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-825x1024.jpg 825w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-768x953.jpg 768w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-1238x1536.jpg 1238w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01-680x844.jpg 680w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/08\/ledger-flex-graphite-rc-pic01.jpg 1280w\" sizes=\"(max-width: 350px) 100vw, 350px\" title=\"\">            <\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"nm-shop-loop-details\">\r\n            <a href=\"#\" id=\"nm-wishlist-item-52515-button\" class=\"nm-wishlist-button nm-wishlist-item-52515-button\" data-product-id=\"52515\" title=\"Add to Wishlist\"><i class=\"nm-font nm-font-heart-o\"><\/i><\/a>\r\n            <div class=\"nm-shop-loop-title-price\">\r\n            <h3 class=\"woocommerce-loop-product__title\"><a href=\"https:\/\/lwallet.com.ua\/en\/product\/ledger-flex\/\" class=\"nm-shop-loop-title-link woocommerce-LoopProduct-link\">Ledger Flex<\/a><\/h3><div class=\"star-rating\" role=\"img\" aria-label=\"Rated 5.00 out of 5\"><span style=\"width:100%\">Rated <strong class=\"rating\">5.00<\/strong> out of 5<\/span><\/div>\r\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi>14,590.00&nbsp;<span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">UAH<\/span><\/bdi><\/span><\/span>\r\n            <\/div>\r\n\r\n            <div class=\"nm-shop-loop-actions\">\r\n            <a href=\"\/en\/wp-json\/wp\/v2\/posts\/76302?add-to-cart=52515\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_52515\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"52515\" data-product_sku=\"15003\" aria-label=\"Add to cart: &ldquo;Ledger Flex&rdquo;\" data-success_message=\"&ldquo;Ledger Flex&rdquo; has been added to your cart\" role=\"button\">Add to cart<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_52515\" class=\"screen-reader-text\">\r\n\t\t\t<\/span>\r\n<span class=\"gtm4wp_productdata\" style=\"display:none; visibility:hidden;\" data-gtm4wp_product_data=\"{&quot;internal_id&quot;:52515,&quot;item_id&quot;:&quot;15003&quot;,&quot;item_name&quot;:&quot;Ledger Flex&quot;,&quot;sku&quot;:&quot;15003&quot;,&quot;price&quot;:14590,&quot;stocklevel&quot;:9,&quot;stockstatus&quot;:&quot;instock&quot;,&quot;google_business_vertical&quot;:&quot;retail&quot;,&quot;item_category&quot;:&quot;Hardware wallets&quot;,&quot;id&quot;:&quot;15003&quot;,&quot;item_brand&quot;:&quot;Ledger&quot;,&quot;productlink&quot;:&quot;https:\\\/\\\/lwallet.com.ua\\\/en\\\/product\\\/ledger-flex\\\/&quot;,&quot;item_list_name&quot;:&quot;General Product List&quot;,&quot;index&quot;:1,&quot;product_type&quot;:&quot;simple&quot;,&quot;item_list_id&quot;:&quot;general-product-list&quot;}\"><\/span><a href=\"https:\/\/lwallet.com.ua\/en\/product\/ledger-flex\/\" class=\"nm-quickview-btn\">Show more<\/a>            <\/div>\r\n        <\/div>\r\n        \r\n            <\/div>\r\n<\/li>\r\n<li class=\"product type-product post-20774 status-publish last instock product_cat-wallets product_tag-ledger-uk has-post-thumbnail shipping-taxable purchasable product-type-simple\" data-product-id=\"20774\">\r\n\t<div class=\"nm-shop-loop-product-wrap\">\r\n        \r\n        <div class=\"nm-shop-loop-thumbnail\">\r\n                        \r\n            <a href=\"https:\/\/lwallet.com.ua\/en\/product\/ledger-nano-s-plus\/\" class=\"nm-shop-loop-thumbnail-link woocommerce-LoopProduct-link\">\r\n            <img decoding=\"async\" width=\"350\" height=\"434\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-350x434.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Ledger Nano S Plus - Black Device\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-350x434.jpg 350w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-242x300.jpg 242w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-825x1024.jpg 825w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-768x953.jpg 768w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-1238x1536.jpg 1238w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1-680x844.jpg 680w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/10\/nano-sp-matte-black-pic1.jpg 1280w\" sizes=\"(max-width: 350px) 100vw, 350px\" title=\"\">            <\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"nm-shop-loop-details\">\r\n            <a href=\"#\" id=\"nm-wishlist-item-20774-button\" class=\"nm-wishlist-button nm-wishlist-item-20774-button\" data-product-id=\"20774\" title=\"Add to Wishlist\"><i class=\"nm-font nm-font-heart-o\"><\/i><\/a>\r\n            <div class=\"nm-shop-loop-title-price\">\r\n            <h3 class=\"woocommerce-loop-product__title\"><a href=\"https:\/\/lwallet.com.ua\/en\/product\/ledger-nano-s-plus\/\" class=\"nm-shop-loop-title-link woocommerce-LoopProduct-link\">Ledger Nano S Plus<\/a><\/h3><div class=\"star-rating\" role=\"img\" aria-label=\"Rated 4.91 out of 5\"><span style=\"width:98.2%\">Rated <strong class=\"rating\">4.91<\/strong> out of 5<\/span><\/div>\r\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi>3,290.00&nbsp;<span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">UAH<\/span><\/bdi><\/span><\/span>\r\n            <\/div>\r\n\r\n            <div class=\"nm-shop-loop-actions\">\r\n            <a href=\"\/en\/wp-json\/wp\/v2\/posts\/76302?add-to-cart=20774\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_20774\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"20774\" data-product_sku=\"01067\" aria-label=\"Add to cart: &ldquo;Ledger Nano S Plus&rdquo;\" data-success_message=\"&ldquo;Ledger Nano S Plus&rdquo; has been added to your cart\" role=\"button\">Add to cart<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_20774\" class=\"screen-reader-text\">\r\n\t\t\t<\/span>\r\n<span class=\"gtm4wp_productdata\" style=\"display:none; visibility:hidden;\" data-gtm4wp_product_data=\"{&quot;internal_id&quot;:20774,&quot;item_id&quot;:&quot;01067&quot;,&quot;item_name&quot;:&quot;Ledger Nano S Plus&quot;,&quot;sku&quot;:&quot;01067&quot;,&quot;price&quot;:3290,&quot;stocklevel&quot;:50,&quot;stockstatus&quot;:&quot;instock&quot;,&quot;google_business_vertical&quot;:&quot;retail&quot;,&quot;item_category&quot;:&quot;Hardware wallets&quot;,&quot;id&quot;:&quot;01067&quot;,&quot;item_brand&quot;:&quot;Ledger&quot;,&quot;productlink&quot;:&quot;https:\\\/\\\/lwallet.com.ua\\\/en\\\/product\\\/ledger-nano-s-plus\\\/&quot;,&quot;item_list_name&quot;:&quot;General Product List&quot;,&quot;index&quot;:2,&quot;product_type&quot;:&quot;simple&quot;,&quot;item_list_id&quot;:&quot;general-product-list&quot;}\"><\/span><a href=\"https:\/\/lwallet.com.ua\/en\/product\/ledger-nano-s-plus\/\" class=\"nm-quickview-btn\">Show more<\/a>            <\/div>\r\n        <\/div>\r\n        \r\n            <\/div>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">When a seed phrase alone is not enough<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-1024x573.jpg\" alt=\"Wallet backup and passphrase that should be stored separately\" class=\"wp-image-76269\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic5-1.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Whether you can restore access without the manufacturer depends on the backup format and any additional settings. The table covers the main options and the information you need to keep for each.<\/p>\r\n\r\n\r\n\r\n<figure id=\"lw-wallet-backup-table\" class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Backup type<\/strong><\/td><td><strong>What you need for recovery<\/strong><\/td><td><strong>What else to check<\/strong><\/td><\/tr><tr><td><strong>BIP39 seed phrase<\/strong>, usually 12 or 24 words<\/td><td>The seed phrase and a wallet that supports BIP39 and the required networks.<\/td><td>The address type, derivation paths and account numbers must match those you used before.<\/td><\/tr><tr><td><strong>Seed phrase with a passphrase<\/strong><\/td><td>The seed phrase and the exact passphrase you used.<\/td><td>Without the correct passphrase, a different wallet will open, usually with a zero balance. The manufacturer cannot recover it for you, so keep it separately from your seed phrase.<\/td><\/tr><tr><td><strong>SLIP-39 backup<\/strong> consisting of one or more recovery shares<\/td><td>Enough recovery shares to meet the threshold, a compatible device or app, and the passphrase if you used one.<\/td><td>SLIP-39 is supported by the Trezor Safe 3 and Safe 7, among others. <a href=\"https:\/\/trezor.io\/guides\/backups-recovery\/general-standards\/slip39-faqs\" rel=\"nofollow noopener\" target=\"_blank\">Trezor\u2019s list<\/a> also includes Keystone and third-party apps. Check compatibility with the specific model and software version. <strong>You cannot convert SLIP-39 to BIP39 while keeping the same wallet.<\/strong><\/td><\/tr><tr><td><strong>Multisig<\/strong><\/td><td>Keys or backups for enough signers to meet the signing threshold, plus the wallet configuration: a descriptor or an equivalent set of information.<\/td><td>The configuration must include the required number of signatures, all signers\u2019 xpubs, key order, derivation paths and script type. <strong>If you have saved seed phrases for only some signers, you may not have enough information to recover the addresses without the configuration.<\/strong><\/td><\/tr><tr><td><strong>Backup through a manufacturer\u2019s service<\/strong>, such as Ledger Recover<\/td><td>For Ledger Recover: a compatible Ledger device, a subscription under the service\u2019s terms and identity verification.<\/td><td>With <a href=\"https:\/\/shop.ledger.com\/pages\/ledger-recover\" rel=\"nofollow noopener\" target=\"_blank\">Ledger Recover<\/a>, encrypted fragments are held by Coincover, Ledger and EscrowTech; recovery requires two of the three fragments. The service depends on its providers and infrastructure, so we recommend using it to supplement your own backup.<\/td><\/tr><tr><td><strong>Wallet without a seed phrase<\/strong>, such as Tangem configured in that mode<\/td><td>At least one working card from the configured set and the credentials needed to access it.<\/td><td><strong>If all cards are lost and no seed phrase was created, access cannot be restored.<\/strong> On Tangem models that support seed phrases, you can <a href=\"https:\/\/tangem.com\/en\/help-center\/getting-started-with-hardware-wallet\/how-to-set-up-with-a-seed-phrase\/\" rel=\"nofollow noopener\" target=\"_blank\">create one during setup<\/a>; check which mode you chose.<\/td><\/tr><\/tbody><\/table><\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">[vc_message color=&#8221;info&#8221; message_box_style=&#8221;classic&#8221; message_box_color=&#8221;alert-info&#8221; style=&#8221;rounded&#8221;]<strong>A zero balance after recovery does not necessarily mean your funds are lost.<\/strong> Check that you have selected the correct network and account, that the address type and derivation path match, and that you entered the correct passphrase if you used one. Compare the recovered addresses with those in your old wallet. Our guide to a <a href=\"https:\/\/lwallet.com.ua\/en\/wallet-balance-is-zero-after-recovery\/\">zero wallet balance after recovery<\/a> walks you through these checks.[\/vc_message]<\/p>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">How open-source code and third-party apps help<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-1024x573.jpg\" alt=\"Open-source code and the Sparrow, Electrum, MetaMask and Rabby wallet alternatives\" class=\"wp-image-76275\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic6-1.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Open-source code allows other developers to continue working on the software after the company closes, provided a team is willing to maintain it. Trezor publishes the source code for its firmware and Trezor Suite. For the Keystone 3 Pro, the manufacturer has <a href=\"https:\/\/keyst.one\/open-source\" rel=\"nofollow noopener\" target=\"_blank\">published its firmware and hardware documentation<\/a>, noting restrictions on third-party microcontroller libraries. Ledger has released the Ledger Wallet source code under the MIT licence, but <a href=\"https:\/\/www.ledger.com\/academy\/topics\/ledgersolutions\/is-ledger-open-source\" rel=\"nofollow noopener\" target=\"_blank\">the operating system on its secure chip is only partly available for review<\/a>. When assessing how independent a wallet is from its maker, check <strong>which components are available for review and further development<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">A third-party app can also help without any changes to the firmware. Many hardware wallets work with Sparrow or Electrum for Bitcoin, as well as MetaMask or Rabby for Ethereum and EVM-compatible networks. The device still signs transactions, while the third-party software retrieves blockchain data and broadcasts the signed transactions to the network.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">While the manufacturer is still operating, check whether your model works with one of these apps, connect the device and compare the addresses and balance with those shown in the manufacturer\u2019s app. <strong>You do not need to enter your seed phrase to connect a hardware wallet.<\/strong> If the addresses match, you will already know how to manage the same wallet through another app.<\/p>\r\n\r\n\r\n<div class=\"woocommerce columns-1 lw-wallet-closure-products\"><ul class=\"nm-products products xsmall-block-grid-2 small-block-grid-1 medium-block-grid-1 large-block-grid-1 grid-default layout-default attributes-position-thumbnail has-action-links action-link-position-details\">\r\n<li class=\"product type-product post-31820 status-publish first instock product_cat-wallets has-post-thumbnail shipping-taxable purchasable product-type-simple yith-pre-order-product\" data-product-id=\"31820\">\r\n\t<div class=\"nm-shop-loop-product-wrap\">\r\n        \r\n        <div class=\"nm-shop-loop-thumbnail\">\r\n                        \r\n            <a href=\"https:\/\/lwallet.com.ua\/en\/product\/keystone-3\/\" class=\"nm-shop-loop-thumbnail-link woocommerce-LoopProduct-link\">\r\n            <img decoding=\"async\" width=\"350\" height=\"434\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-350x434.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Keystone - Cryptocurrency Hardware Wallet 100% air-gapped, 4-inch Touch Screen, Fingerprint Sensor, Store Your Crypto securely (Keystone 3 Pro)\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-350x434.jpg 350w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-242x300.jpg 242w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-825x1024.jpg 825w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-768x953.jpg 768w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-1238x1536.jpg 1238w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01-680x844.jpg 680w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/keystone-3pro-pic01.jpg 1280w\" sizes=\"(max-width: 350px) 100vw, 350px\" title=\"\">            <\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"nm-shop-loop-details\">\r\n            <a href=\"#\" id=\"nm-wishlist-item-31820-button\" class=\"nm-wishlist-button nm-wishlist-item-31820-button\" data-product-id=\"31820\" title=\"Add to Wishlist\"><i class=\"nm-font nm-font-heart-o\"><\/i><\/a>\r\n            <div class=\"nm-shop-loop-title-price\">\r\n            <h3 class=\"woocommerce-loop-product__title\"><a href=\"https:\/\/lwallet.com.ua\/en\/product\/keystone-3\/\" class=\"nm-shop-loop-title-link woocommerce-LoopProduct-link\">Keystone 3 Pro<\/a><\/h3><div class=\"star-rating\" role=\"img\" aria-label=\"Rated 4.43 out of 5\"><span style=\"width:88.6%\">Rated <strong class=\"rating\">4.43<\/strong> out of 5<\/span><\/div>\r\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi>7,790.00&nbsp;<span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">UAH<\/span><\/bdi><\/span><\/span>\r\n            <\/div>\r\n\r\n            <div class=\"nm-shop-loop-actions\">\r\n            <div class=\"pre_order_loop\" style=\"color: #fcfcfc;\">Soon in stock....<\/div><a href=\"\/en\/wp-json\/wp\/v2\/posts\/76302?add-to-cart=31820\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_31820\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"31820\" data-product_sku=\"03001\" aria-label=\"Add to cart: &ldquo;Keystone 3 Pro&rdquo;\" data-success_message=\"&ldquo;Keystone 3 Pro&rdquo; has been added to your cart\" role=\"button\">Pre-Order<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_31820\" class=\"screen-reader-text\">\r\n\t\t\t<\/span>\r\n<span class=\"gtm4wp_productdata\" style=\"display:none; visibility:hidden;\" data-gtm4wp_product_data=\"{&quot;internal_id&quot;:31820,&quot;item_id&quot;:&quot;03001&quot;,&quot;item_name&quot;:&quot;Keystone 3 Pro&quot;,&quot;sku&quot;:&quot;03001&quot;,&quot;price&quot;:7790,&quot;stocklevel&quot;:100,&quot;stockstatus&quot;:&quot;instock&quot;,&quot;google_business_vertical&quot;:&quot;retail&quot;,&quot;item_category&quot;:&quot;Hardware wallets&quot;,&quot;id&quot;:&quot;03001&quot;,&quot;item_brand&quot;:&quot;Keystone&quot;,&quot;productlink&quot;:&quot;https:\\\/\\\/lwallet.com.ua\\\/en\\\/product\\\/keystone-3\\\/&quot;,&quot;item_list_name&quot;:&quot;General Product List&quot;,&quot;index&quot;:1,&quot;product_type&quot;:&quot;simple&quot;,&quot;item_list_id&quot;:&quot;general-product-list&quot;}\"><\/span><a href=\"https:\/\/lwallet.com.ua\/en\/product\/keystone-3\/\" class=\"nm-quickview-btn\">Show more<\/a>            <\/div>\r\n        <\/div>\r\n        \r\n            <\/div>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">Scams after a project shuts down<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-1024x573.jpg\" alt=\"Refusing a scam request for a seed phrase\" class=\"wp-image-76281\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic7-1.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">After a project closes, its domain or accounts may pass to other people who exploit the familiar name to deceive former users. <a href=\"https:\/\/news.bitcoin.com\/samourai-wallet-domain-hijacked-scam-site-targets-bitcoin-users\/\" rel=\"nofollow noopener\" target=\"_blank\">Bitcoin.com News reported<\/a> that, in March 2026, one of Samourai\u2019s former domains, previously seized by the authorities, had fallen under scammers\u2019 control. Claiming to have resumed the wallet service, the site began distributing malware designed to steal seed phrases and private keys.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Similar scams also follow incidents at companies that are still operating. In October 2026, Keystone warned customers about fake messages sent in its name concerning device recalls, asset \u201cmigration\u201d, refunds or wallet replacements. Before following instructions in such a message, look for an announcement through the manufacturer\u2019s channels you have used before and cross-check it against independent reports of the event. An email, search ad or chat message alone does not prove that the instructions are genuine.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">[vc_message color=&#8221;warning&#8221; message_box_style=&#8221;classic&#8221; message_box_color=&#8221;alert-warning&#8221; style=&#8221;rounded&#8221;]<strong>Do not share your seed phrase with support or enter it on \u201cverification\u201d or \u201cmigration\u201d websites.<\/strong> You do not need it to connect a hardware wallet to another app. If you are restoring a wallet from a backup, follow the recovery procedure and enter the words on a trusted device. Entering a hardware wallet\u2019s seed phrase into a software wallet on a computer or phone exposes it to theft by malware on that device.[\/vc_message]<\/p>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">What changes with a custodial wallet<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-1024x573.jpg\" alt=\"A user account and private keys controlled by a custodial service\" class=\"wp-image-76287\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic8-1.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The recovery methods described above apply to non-custodial wallets, where you control the private keys. If your \u201cwallet\u201d is an account with an exchange or custodial service, the company holds the keys and you have no seed phrase of your own for independent recovery. If the service stops operating or goes bankrupt, <strong>the return of your funds will depend on the company\u2019s actions and the resolution process<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">FTX, for example, filed for bankruptcy in November 2022, but the first creditor payments did not begin until February 2025; the <a href=\"https:\/\/www.prnewswire.com\/news-releases\/ftx-announces-fifth-distribution-of-approximately-900-million-to-creditors-on-july-31-2026-302828726.html\" rel=\"nofollow noopener\" target=\"_blank\">fifth distribution<\/a> began on 31 July 2026. Claims were valued using asset prices at the time of the bankruptcy in November 2022, and payments followed a court-approved plan. For long-term storage, we therefore recommend considering a wallet where you hold the keys, after learning how to store and check its backup safely.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">What to check in your own wallet<\/h2>\r\n\r\n\r\n<div class=\"wp-block-image wp-block-image size-large is-style-default blog-img\">\r\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-1024x573.jpg\" alt=\"Checking the backup, passphrase and compatibility before a test wallet recovery\" class=\"wp-image-76290\" title=\"\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-1024x573.jpg 1024w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-766x429.jpg 766w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-1536x860.jpg 1536w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-300x168.jpg 300w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-349x195.jpg 349w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9-679x380.jpg 679w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2026\/10\/blog-wallet-maker-shuts-down-29-10-2026-content-pic9.jpg 1631w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n<p class=\"wp-block-paragraph\">First, establish how your backup works and check whether the device is compatible with third-party apps. It is better to practise the full recovery procedure with a separate test wallet so that you do not put the funds in your main wallet at risk.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">[vc_message color=&#8221;warning&#8221; message_box_style=&#8221;classic&#8221; message_box_color=&#8221;alert-warning&#8221; style=&#8221;rounded&#8221;]<strong>Do not enter your main hardware wallet\u2019s seed phrase on a computer or phone just to test it, and do not reset the only device that gives you access to your funds.<\/strong> For a recovery test, create a separate wallet with a new seed phrase and a small amount of crypto. You can check the backup of your main wallet on the device itself if your model supports this feature; follow the manufacturer\u2019s instructions.[\/vc_message]<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If you cannot find the words you wrote down but the device still works, follow our guide on <a href=\"https:\/\/lwallet.com.ua\/en\/lost-your-seed-phrase\/\">what to do if you lose your seed phrase<\/a>. Do not reset the device until you have moved all funds to a new wallet whose backup you have saved and checked.<\/p>\r\n\r\n\r\n\r\n<ol class=\"nm-block-list wp-block-list\">\r\n<li><strong>Identify the backup format.<\/strong> Find out whether you use BIP39, SLIP-39, multisig, a recovery service or a wallet without a seed phrase, then use the table above to check what you need for independent recovery.<\/li>\r\n\r\n\r\n\r\n<li><strong>Save the additional details.<\/strong> Record your passphrase if you use one, along with the address type, derivation paths and account numbers. For multisig, save the descriptor or full configuration, including every signer\u2019s xpub. Keep these details offline, with the passphrase stored separately from the seed phrase and device.<\/li>\r\n\r\n\r\n\r\n<li><strong>Use the built-in backup check.<\/strong> If your model lets you check the words you wrote down on the device itself, without entering them on a computer, use that feature. On the Trezor Safe 3 and Safe 7, for example, <a href=\"https:\/\/trezor.io\/guides\/backups-recovery\/general-standards\/check-backup-on-trezor-safe-3\" rel=\"nofollow noopener\" target=\"_blank\">Check backup<\/a> lets you enter the words directly on the device. It confirms that the words are recorded correctly but <strong>does not check the passphrase<\/strong>. Separately, make sure your passphrase opens the correct hidden wallet.<\/li>\r\n\r\n\r\n\r\n<li><strong>Connect the device to a compatible third-party app.<\/strong> Compare the addresses and balance with those shown in the manufacturer\u2019s app, making sure you have selected the same accounts and address types. This confirms that you can use the same wallet through another app without entering your seed phrase.<\/li>\r\n\r\n\r\n\r\n<li><strong>Try a full recovery with a test wallet.<\/strong> Create a separate wallet with a new seed phrase, send a small amount to it and restore access on another compatible device or in a compatible app. Once you have confirmed that the addresses match, make a test transfer. This helps you learn the procedure but <strong>does not replace a check of your main wallet\u2019s backup<\/strong>.<\/li>\r\n\r\n\r\n\r\n<li><strong>Keep offline copies of installers and any available firmware.<\/strong> Download them from official pages, along with checksums or digital signatures if the developer publishes them. This archive may help if the website closes or prolonged power and internet outages prevent you from downloading the software you need. <strong>The archive alone may not be enough:<\/strong> a separate firmware file is not available for every model, and installation may still require the manufacturer\u2019s servers. Check these requirements in advance.<\/li>\r\n<\/ol>\r\n\r\n\r\n<div class=\"woocommerce columns-2 lw-wallet-closure-products lw-wallet-closure-products-pair\"><ul class=\"nm-products products xsmall-block-grid-2 small-block-grid-2 medium-block-grid-2 large-block-grid-2 grid-default layout-default attributes-position-thumbnail has-action-links action-link-position-details\">\r\n<li class=\"product type-product post-56774 status-publish first instock product_cat-wallets has-post-thumbnail shipping-taxable purchasable product-type-simple yith-pre-order-product\" data-product-id=\"56774\">\r\n\t<div class=\"nm-shop-loop-product-wrap\">\r\n        \r\n        <div class=\"nm-shop-loop-thumbnail\">\r\n                        \r\n            <a href=\"https:\/\/lwallet.com.ua\/en\/product\/trezor-safe-7\/\" class=\"nm-shop-loop-thumbnail-link woocommerce-LoopProduct-link\">\r\n            <img decoding=\"async\" width=\"350\" height=\"434\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-350x434.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Trezor Safe 7 - Best new hardware wallet. Supports Tron \/ ERC20 \/ Ehtereum \/ BTC \" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-350x434.jpg 350w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-242x300.jpg 242w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-825x1024.jpg 825w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-768x953.jpg 768w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-1238x1536.jpg 1238w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01-680x844.jpg 680w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2025\/11\/trezor-safe7-pic01.jpg 1280w\" sizes=\"(max-width: 350px) 100vw, 350px\" title=\"\">            <\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"nm-shop-loop-details\">\r\n            <a href=\"#\" id=\"nm-wishlist-item-56774-button\" class=\"nm-wishlist-button nm-wishlist-item-56774-button\" data-product-id=\"56774\" title=\"Add to Wishlist\"><i class=\"nm-font nm-font-heart-o\"><\/i><\/a>\r\n            <div class=\"nm-shop-loop-title-price\">\r\n            <h3 class=\"woocommerce-loop-product__title\"><a href=\"https:\/\/lwallet.com.ua\/en\/product\/trezor-safe-7\/\" class=\"nm-shop-loop-title-link woocommerce-LoopProduct-link\">Trezor Safe 7<\/a><\/h3><div class=\"star-rating\" role=\"img\" aria-label=\"Rated 5.00 out of 5\"><span style=\"width:100%\">Rated <strong class=\"rating\">5.00<\/strong> out of 5<\/span><\/div>\r\n\t<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi>14,890.00&nbsp;<span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">UAH<\/span><\/bdi><\/span><\/span>\r\n            <\/div>\r\n\r\n            <div class=\"nm-shop-loop-actions\">\r\n            <div class=\"pre_order_loop\" style=\"color: #fcfcfc;\" data-time=\"1794909600\">Available on: <span class=\"availability_date\"><\/span> at <span class=\"availability_time\"><\/span><\/div><a href=\"\/en\/wp-json\/wp\/v2\/posts\/76302?add-to-cart=56774\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_56774\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"56774\" data-product_sku=\"15014\" aria-label=\"Add to cart: &ldquo;Trezor Safe 7&rdquo;\" data-success_message=\"&ldquo;Trezor Safe 7&rdquo; has been added to your cart\" role=\"button\">Pre-Order<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_56774\" class=\"screen-reader-text\">\r\n\t\t\t<\/span>\r\n<span class=\"gtm4wp_productdata\" style=\"display:none; visibility:hidden;\" data-gtm4wp_product_data=\"{&quot;internal_id&quot;:56774,&quot;item_id&quot;:&quot;15014&quot;,&quot;item_name&quot;:&quot;Trezor Safe 7&quot;,&quot;sku&quot;:&quot;15014&quot;,&quot;price&quot;:14890,&quot;stocklevel&quot;:100,&quot;stockstatus&quot;:&quot;instock&quot;,&quot;google_business_vertical&quot;:&quot;retail&quot;,&quot;item_category&quot;:&quot;Hardware wallets&quot;,&quot;id&quot;:&quot;15014&quot;,&quot;item_brand&quot;:&quot;Trezor&quot;,&quot;productlink&quot;:&quot;https:\\\/\\\/lwallet.com.ua\\\/en\\\/product\\\/trezor-safe-7\\\/&quot;,&quot;item_list_name&quot;:&quot;General Product List&quot;,&quot;index&quot;:1,&quot;product_type&quot;:&quot;simple&quot;,&quot;item_list_id&quot;:&quot;general-product-list&quot;}\"><\/span><a href=\"https:\/\/lwallet.com.ua\/en\/product\/trezor-safe-7\/\" class=\"nm-quickview-btn\">Show more<\/a>            <\/div>\r\n        <\/div>\r\n        \r\n            <\/div>\r\n<\/li>\r\n<li class=\"product type-product post-34552 status-publish last instock product_cat-wallets product_tag-1111 has-post-thumbnail sale shipping-taxable purchasable product-type-simple\" data-product-id=\"34552\">\r\n\t<div class=\"nm-shop-loop-product-wrap\">\r\n        \r\n        <div class=\"nm-shop-loop-thumbnail\">\r\n                        \r\n            <a href=\"https:\/\/lwallet.com.ua\/en\/product\/trezor-safe-3\/\" class=\"nm-shop-loop-thumbnail-link woocommerce-LoopProduct-link\">\r\n            \r\n\t<span class=\"onsale\">Sale!<\/span>\r\n<img decoding=\"async\" width=\"350\" height=\"434\" src=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-350x434.jpg\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Trezor Safe 3 front and back\" srcset=\"https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-350x434.jpg 350w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-242x300.jpg 242w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-825x1024.jpg 825w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-768x953.jpg 768w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-1238x1536.jpg 1238w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01-680x844.jpg 680w, https:\/\/lwallet.com.ua\/wp-content\/uploads\/2023\/11\/trezor-safe-3-black-pic01.jpg 1280w\" sizes=\"(max-width: 350px) 100vw, 350px\" title=\"\">            <\/a>\r\n        <\/div>\r\n        \r\n        <div class=\"nm-shop-loop-details\">\r\n            <a href=\"#\" id=\"nm-wishlist-item-34552-button\" class=\"nm-wishlist-button nm-wishlist-item-34552-button\" data-product-id=\"34552\" title=\"Add to Wishlist\"><i class=\"nm-font nm-font-heart-o\"><\/i><\/a>\r\n            <div class=\"nm-shop-loop-title-price\">\r\n            <h3 class=\"woocommerce-loop-product__title\"><a href=\"https:\/\/lwallet.com.ua\/en\/product\/trezor-safe-3\/\" class=\"nm-shop-loop-title-link woocommerce-LoopProduct-link\">Trezor Safe 3<\/a><\/h3><div class=\"star-rating\" role=\"img\" aria-label=\"Rated 5.00 out of 5\"><span style=\"width:100%\">Rated <strong class=\"rating\">5.00<\/strong> out of 5<\/span><\/div>\r\n\t<span class=\"price\"><del aria-hidden=\"true\"><span class=\"woocommerce-Price-amount amount\"><bdi>4,590.00&nbsp;<span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">UAH<\/span><\/bdi><\/span><\/del> <span class=\"screen-reader-text\">Original price was: 4,590.00&nbsp;UAH.<\/span><ins aria-hidden=\"true\"><span class=\"woocommerce-Price-amount amount\"><bdi>3,590.00&nbsp;<span class=\"woocommerce-Price-currencySymbol\" translate=\"no\" dir=\"auto\">UAH<\/span><\/bdi><\/span><\/ins><span class=\"screen-reader-text\">Current price is: 3,590.00&nbsp;UAH.<\/span><\/span>\r\n            <\/div>\r\n\r\n            <div class=\"nm-shop-loop-actions\">\r\n            <a href=\"\/en\/wp-json\/wp\/v2\/posts\/76302?add-to-cart=34552\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_34552\" data-quantity=\"1\" class=\"button product_type_simple add_to_cart_button ajax_add_to_cart\" data-product_id=\"34552\" data-product_sku=\"03900\" aria-label=\"Add to cart: &ldquo;Trezor Safe 3&rdquo;\" data-success_message=\"&ldquo;Trezor Safe 3&rdquo; has been added to your cart\" role=\"button\">Add to cart<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_34552\" class=\"screen-reader-text\">\r\n\t\t\t<\/span>\r\n<span class=\"gtm4wp_productdata\" style=\"display:none; visibility:hidden;\" data-gtm4wp_product_data=\"{&quot;internal_id&quot;:34552,&quot;item_id&quot;:&quot;03900&quot;,&quot;item_name&quot;:&quot;Trezor Safe 3&quot;,&quot;sku&quot;:&quot;03900&quot;,&quot;price&quot;:3590,&quot;stocklevel&quot;:46,&quot;stockstatus&quot;:&quot;instock&quot;,&quot;google_business_vertical&quot;:&quot;retail&quot;,&quot;item_category&quot;:&quot;Hardware wallets&quot;,&quot;id&quot;:&quot;03900&quot;,&quot;item_brand&quot;:&quot;Trezor&quot;,&quot;productlink&quot;:&quot;https:\\\/\\\/lwallet.com.ua\\\/en\\\/product\\\/trezor-safe-3\\\/&quot;,&quot;item_list_name&quot;:&quot;General Product List&quot;,&quot;index&quot;:2,&quot;product_type&quot;:&quot;simple&quot;,&quot;item_list_id&quot;:&quot;general-product-list&quot;}\"><\/span><a href=\"https:\/\/lwallet.com.ua\/en\/product\/trezor-safe-3\/\" class=\"nm-quickview-btn\">Show more<\/a>            <\/div>\r\n        <\/div>\r\n        \r\n            <\/div>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\n\r\n\r\n\r\n<h3 class=\"nm-block-heading wp-block-heading\">If the manufacturer has already announced its closure<\/h3>\r\n\r\n\r\n\r\n<ul class=\"nm-block-list wp-block-list\">\r\n<li><strong>Verify the announcement and the proposed instructions.<\/strong> Cross-check the message through several independent channels and do not enter your seed phrase through a link in an email or ad. If the hardware wallet still works, first check whether you can connect it to another app without importing the seed phrase.<\/li>\r\n\r\n\r\n\r\n<li><strong>Download the files you need while they are still available.<\/strong> Save the app, instructions, any available firmware and the information needed to verify the files. If you have not used a third-party app before, connect the device to a compatible app and compare the addresses, as described in point 4 above.<\/li>\r\n\r\n\r\n\r\n<li><strong>Review automatic update settings.<\/strong> If the developer has stopped operating and you cannot verify where new versions come from, disable automatic updates for that app until the situation is clear. Check the source of manually installed software too: as the Samourai case showed, a familiar domain may already belong to someone else.<\/li>\r\n\r\n\r\n\r\n<li><strong>Prepare to move to a wallet with a new seed phrase.<\/strong> If the device works and there are no reports of a threat to the keys, you can take the time to check your backup and choose a model that is still supported. Create a new wallet on it, save its backup and start moving funds with a small test transaction, checking the address on the device\u2019s screen.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"nm-block-heading wp-block-heading\">Conclusion<\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If your wallet maker shuts down, you may lose support, updates and the app you are used to, but <strong>you can retain access to your funds if you have a complete backup and know how to restore the wallet on a compatible device or in a compatible app<\/strong>. Depending on your setup, you may also need a passphrase, account details, SLIP-39 recovery shares or a multisig configuration alongside your seed phrase. If recovery depends on the company\u2019s service or a single set of cards, account for those limitations in advance.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">While the device still works, use its built-in backup check if available and try a compatible third-party app. Restoring a separate test wallet on another device or in an app will show you what information you need and what to do if you have to switch devices or software.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>If your wallet maker shuts down, your cryptocurrency will remain on the blockchain. Whether you can still use it depends on who holds the private keys and whether you have everything needed to restore access. Most non-custodial wallets require a seed phrase for recovery, but some backup methods depend on services run by the manufacturer. &hellip;<\/p>\n","protected":false},"author":10,"featured_media":76252,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[633],"tags":[],"class_list":["post-76302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hardware-wallets"],"_links":{"self":[{"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/posts\/76302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/comments?post=76302"}],"version-history":[{"count":2,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/posts\/76302\/revisions"}],"predecessor-version":[{"id":76304,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/posts\/76302\/revisions\/76304"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/media\/76252"}],"wp:attachment":[{"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/media?parent=76302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/categories?post=76302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lwallet.com.ua\/en\/wp-json\/wp\/v2\/tags?post=76302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}